FAQ's

Expatriate Annual Multi-Trip Travel Insurance

We have gathered together a selection of frequently asked questions from our clients to assist you in deciding which of the offered plans are suitable for your requirements.

If you have any other question that is not covered by these FAQ’s, please feel free to telephone us on: +44 (0)118 970 3781 or email: insurance@jbi-ins.co.uk.

GlobalSure

The easiest and fastest method to apply is online through our website, www.jbionline.com. Payment can be made by using the following Credit/Debit Cards: VISA, MasterCard, Maestro, AMEX. Should you need to investigate alternative payment methods, please contact our offices.
A single parent or two parents travelling together with their child or children (under 18 years) for whom they are the legal guardians who all reside together.
When deemed medically necessary and agreed by Assistance Company, ASUIA Limited and certain syndicates at Lloyds then repatriation will be to your home country (your normal place of residence).
Cover for Scuba Diving is provided at standard premiums up to a depth of 9 metres and can be extended up to a maximum depth of 30 metres when you have paid the appropriate addition Sports premium . For further terms & conditions applying to Scuba Diving please refer to the policy wording, acceptable Hazardous Pursuits.
There is no limit on the total number of days travel during the period of insurance but under the standard cover the maximum duration per individual trip you take is 31 days. If you are under 65 you may pay an additional premium to upgrade the maximum duration per individual trip to 45 days.
This policy will not pay for any claims arising from any pre existing medical conditions.


Healthcare International

The easiest and fastest method to apply is online through our website. Payment can be made by using the following Credit/Debit Cards: MasterCard, VISA, AMEX and Maestro. Should you need to investigate alternative payment methods, please contact our offices.
You are covered for unlimited trips abroad from your home country, up to a maximum of 90 days per trip.
Yes – the Travel Plan is for anyone anywhere.
Yes – for up to 17 days per policy year as standard. We do not cover off piste skiing, ski racing in major events, ski jumping, ice hockey, or using bobsleighs or skeletons.
No pre existing medical conditions are covered by this travel plan, this also includes birth defects and congenital abnormalities.
No – pregnancy is not covered by this travel insurance, it is purely for emergencies that occur whilst a person is abroad and not for planned medical treatment or medical benefits.
No – this policy will not be liable for claims arising from this where the use of under water breathing apparatus is required.
Children under the age of 18 can be placed on the policy. Children under the age of 16 must be accompanied with an insured parent or guardian.
Currency options are US Dollars, Euro’s and Sterling. The benefit amounts of the policy relate to the currency that you select to pay in. For example, if you pay $197 for your policy, Personal Baggage is covered up to $1,500. If you pay £197 for your policy, Personal Baggage is covered up to £1,500. Regardless of the currency of the country that you visit, you will be reimbursed in the currency that you originally selected to pay your premium in.
Our travel plan will cover for Personal Accident and Medical Expenses that occur as a result of terrorist activity, provided the disturbances were not taking place at the start of your trip.